The facts are clear – all too clear. Water damage can ruin your carpets, your floors, your upholstered furniture, walls, structural properties – all of it – and in a hurry. You need the prompt response of an experienced Water Damage Restoration team. It takes a team effort to secure the water extraction, drying and restorative actions that can mean so much to your home or business property. Experience is a MUST in dealing with water damage, as there are some measures to take, and some measures not to take, depending on several factors.
An experienced Water Damage Restoration professional will understand that the outside temperature affects what you are doing to the inside damage. If it is a cooler season, you will be advised to leave the heat on to assist in drying. If it is the summer, use air conditioning if it is available. To remove as much water as possible, you will need the powerful water extraction equipment that your ServiceMaster Clean Care technician can provide, as well as the high-powered drying fans they also provide. Mold needs very little time to start its growth spurt – and you will want to get ahead of that, as the mold damage that can ensue can be a significant health hazard, as well as ruining your property. Water extraction equipment can also be used for upholstered furniture if thoroughly saturated.
Most non-upholstered furniture can be wiped dry – with thorough efforts to all surfaces. Draperies can be removed and most importantly gotten off carpeted areas if wet, and hung on a hanger to dry or removed to a drier location if time and facilities allow. Other loose items such as area rugs and carpets and anything else lying on a wet floor need to be removed so the water extraction equipment and fans can get at all the carpet fibers or other surfaces. Some fabrics, such as leather need to be hung to dry – and have to be dried at room temperature – not with excessive heat.
You don’t want to make mistakes such as entering a room with free-standing water when your electricity is still on, or trying to use electrical equipment on wet floors or carpets, such as your vacuum!
The best advice by far is to contact your Grand Rapids ServiceMaster Clean Care IICRC certified professional on their emergency hotline for immediate service 24/7 @ 1-866-431-0492 – for your safety and your best chance at the effective water damage restoration of your property!
Our Services Include
- Carpet Cleaning
- Hard Surface Floors
- Leather Furniture
- Duct Cleaning
- Computer Terminals
- Periodic Cleaning
- Green Cleaning
- Carpet Cleaning
- Hard Surface Floors
- Scheduled Cleaning
- Window Cleaning
- Lighting Fixtures
- Duct Cleaning
- Wall Cleaning
- Emergency Board-Up
- Smoke Restoration
- Off-Site Cleaning
- Odor Removal
- Duct Cleaning
- Light Demolition
- Content Cleaning
We have been extremely pleased with the service provided by Aaron and his Servicemaster crew. The men that removed the carpeting and other water damaged materials were very careful to remove only what was necessary. They were careful not to damage other items or furniture as damaged materials were moved out of the house to a dumpster and undamaged items were shuffled to other areas. Next, the ladies that came in to do to the cleaning were very thorough and careful. They also “heppa” vacuumed , then hand cleaned every item that was not discarded into the dumpster. They also scrubbed and cleaned/disinfected virtually every inch of the basement. They were outstanding. Our insurance provider required that we provide several quotes for the water damage in our basement. One of the individuals was very “hard sell” with his inspection, the other individual did not even come equipped with a moisture meter.
Aaron came to our home equipped with the knowledge and equipment to determine the extent of the damage. He was very assuring as he explained the proper steps necessary to remedy the problem. If it were up to me, on a scale of 1-10, I would give Aaron and Servicemaster a “12”.B and D Spurrier
“Wow” is the word I use to express my appreciation for Aaron and his staff. Their proactive and rapid response to my water damage needs was truly amazing. Their professional knowledge and over and above customer service attitude is to applauded. I definitely will be referring their services to my family and friends.P. Mourning
Every member of the staff was very kind and efficient. In a time when I was feeling overwhelmed with the damage done in our home, they came in and handled the cleanup and came along side when I talked with the electrician, the claim adjuster and the contractor. Wow. Way above and beyond. And the contact with me was daily! I never had to guess where we were in the whole process! I am so appreciative for this company! Certainly made things run smoothly for me in a very stressful situation. Thank you.J. Eddy
Just wanted you to know that the staff at ServiceMaster were very professional and accommodating around everyone’s schedules the last few days. It was a pleasure to work with the Team Leader, Billie and the techs, Rishard, Dorrell and Clay. The preschool director also wants you to know what a great job they did and that ServiceMaster employees did everything in their power to get rid of the stains.Presbyterian Church
I would highly recommend your service. Aaron was very informative on explaining the process that would take place start to finish. John, who seemed to be maybe a lead or foreman, was extremely friendly and professional each time he had to come and take readings on the progress of the dry out. They left my area as clean as possible and had all the required paperwork submitted to my insurance company the very next day.
All in all, they made a very messy situation simple to understand and as painless as possible.J. TenBrink
The entire team was extremely helpful, friendly and courteous. They arrived to help within a very short time of the original call and immediately went to work to clean up the mess and kept us informed as thing progressed. They connected with our insurance company as well as recommended a repair company. The entire team did a wonderful job and I would highly recommend them.L. Roush
They Wayland office people were amazing. They were quick to get our mess cleaned up, fast to return calls and to respond to our concerns. Billie and her crew worked quickly to get everything packed out of the house so the repairs could be made after pipes burst and flooded the house. Everything was done quickly and professionally. Thank you for helping us get back to “normal”.R. Skinner
We were pleased with the service received from ServiceMaster, especially Aaron, the general manager. Their service was immediate upon our call to the insurance company. Aaron and his workers were very respectful of us and our home. He kept us apprised of what the team was doing, the purpose of the procedures they were taking, an estimate of how long it would take to complete their service and did a thorough job throughout the days they were in home. We would highly recommend ServiceMaster.S. Jessurun
Aaron and his team were prompt, professional and got the water removed and the drying started. We had a lot of items and furniture to move and they took care of everything. I would recommend them to any of my neighbors.W. Barker
Your company was fantastic during a situation that had me in tears. They were prompt, professional and very knowledgeable. Aaron was very helpful with the process and provided us with very useful information about the process including ordering replacement flooring. And the supervisor on the job, Jonathon, was one of the most outstanding, professional and competent individuals we have ever dealt with. We only hope that your company recognizes and rewards such outstanding service. We have also communicated our level of satisfactory with our insurance company, USAA. Thank you.D and D Nelson