We have been extremely pleased with the service provided by Aaron and his ServiceMaster crew. The men who removed the carpeting and other water damaged materials were very careful to remove only what was necessary. They were careful not to damage other items or furniture as damaged materials were moved out of the house to a dumpster and undamaged items were shuffled to other areas. Next, the ladies that came in to do the cleaning were very thorough and careful. They also HEPA vacuumed, then hand cleaned every item that was not discarded in the dumpster. They also scrubbed and cleaned / disinfected virtually every inch of the basement. They were outstanding. Our insurance provider required that we provide several quotes for the water damage in our basement. One of the individuals was very 'hard sell' with his inspection; the other individual did not even come equipped with a moisture meter.
Aaron came to our home equipped with the knowledge and equipment to determine the extent of the damage. He was very reassuring as he explained the proper steps necessary to remedy the problem. If it were up to me, on a scale of 1-10, I would give Aaron and ServiceMaster a 12.
- B. and