Testimonials

We take no short cuts in restoring and maintaining the cleanliness of your home or business!

Satisfied Customer Testimonials

Here's what our customers are saying about ServiceMaster Clean Care!
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We have been extremely pleased with the service provided by Aaron and his ServiceMaster crew. The men who removed the carpeting and other water damaged materials were very careful to remove only what was necessary. They were careful not to damage other items or furniture as damaged materials were moved out of the house to a dumpster and undamaged items were shuffled to other areas. Next, the ladies that came in to do the cleaning were very thorough and careful. They also HEPA vacuumed, then hand cleaned every item that was not discarded in the dumpster. They also scrubbed and cleaned / disinfected virtually every inch of the basement. They were outstanding. Our insurance provider required that we provide several quotes for the water damage in our basement. One of the individuals was very 'hard sell' with his inspection; the other individual did not even come equipped with a moisture meter.

Aaron came to our home equipped with the knowledge and equipment to determine the extent of the damage. He was very reassuring as he explained the proper steps necessary to remedy the problem. If it were up to me, on a scale of 1-10, I would give Aaron and ServiceMaster a 12.

- B. and D. Spurrier

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"Wow" is the word I use to express my appreciation for Aaron and his staff. Their proactive and rapid response to my water damage needs was truly amazing. Their professional knowledge and over-and-above customer service attitude are to be applauded. I will definitely refer their services to my family and friends.

- P. Mourning

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Every member of the staff was very kind and efficient. At a time when I was feeling overwhelmed by the damage done in our home, they came in and handled the cleanup and came along when I talked with the electrician, the claim adjuster, and the contractor. Wow. Way above and beyond. And the contact with me was daily! I never had to guess where we were in the whole process! I am so appreciative of this company! Certainly made things run smoothly for me in a very stressful situation. Thank you.

- J. Eddy

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Just wanted you to know that the staff at ServiceMaster was very professional and accommodating around everyone’s schedules the last few days. It was a pleasure to work with the Team Leader, Billie, and the techs, Rishard, Dorrell, and Clay. The preschool director also wants you to know what a great job they did and that ServiceMaster employees did everything in their power to get rid of the stains.

- Presbyterian Church

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I would highly recommend your service. Aaron was very informative in explaining the process that would take place start to finish. John, who seemed to be maybe a lead or foreman, was extremely friendly and professional each time he had to come and take readings on the progress of the dry out. They left my area as clean as possible and had all the required paperwork submitted to my insurance company the very next day.

All in all, they made a very messy situation simple to understand and as painless as possible.

- J. TenBrink

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The entire team was extremely helpful, friendly, and courteous. They arrived to help within a very short time of the original call and immediately went to work to clean up the mess and kept us informed as thing progressed. They connected with our insurance company, as well as recommended a repair company. The entire team did a wonderful job and I would highly recommend them.

- L. Roush

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Their Wayland office people were amazing. They were quick to get our mess cleaned up and fast to return calls and respond to our concerns. Billie and her crew worked quickly to get everything packed out of the house so the repairs could be made after pipes burst and flooded the house. Everything was done quickly and professionally. Thank you for helping us get back to “normal.”

- R. Skinner

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We were pleased with the service received from ServiceMaster, especially Aaron, the general manager. Their service was immediate upon our call to the insurance company. Aaron and his workers were very respectful of us and our home. He kept us apprised of what the team was doing, the purpose of the procedures they were taking, an estimate of how long it would take to complete their service, and they did a thorough job throughout the days they were in our home. We would highly recommend ServiceMaster.

- S. Jessurun

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Aaron and his team were prompt and professional and got the water removed and the drying started. We had a lot of items and furniture to move and they took care of everything. I would recommend them to any of my neighbors.

- W. Barker

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Your company was fantastic during a situation that had me in tears. They were prompt, professional, and very knowledgeable. Aaron was very helpful with the process and provided us with very useful information about the process, including ordering replacement flooring. And the supervisor on the job, Jonathon, was one of the most outstanding, professional, and competent individuals we have ever dealt with. We only hope that your company recognizes and rewards such outstanding service. We have also communicated our level of satisfaction with our insurance company, USAA. Thank you.

- D and D Nelson

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