First step – know you are in control! Accidents happen, no matter how careful you are – they do. We know your peace of mind is not good when your child knocks over some cranberry juice on your mother-in-law’s new pale green carpeting! You need help now to do the right thing to restore that carpeting to its former beauty – and color! For sure, you need to know just what has stained the carpet, as the success of the stain removal andrestoration process depends on knowing what kind of product was spilled. There are lots of spot cleaners on the market, but the key will be matching the product for the best result for any given type of stain with the best product to remove it. There are also many solutions that simply use products we normally have in our households, such as bleach or ammonia, and can be mixed in specific proportions to do the needed stain removal.
The other key element is to know to blot the stain, and then dry by wiping from the outside of a stain to the inside, so as not to spread the stain out further. Do not scrub a stain either, as aggressive scrubbing can damage the carpet fibers and drive the stain deeper into the matting then it would otherwise go. Driving a stain down into the mat may also keep you from totally getting the stain out – it may come back up through the mat and fibers with wear and tear. You don’t want to re-live the stain!
Generally stains are divided into categories such as those that are water-soluble, or those that are more oil, wax, or other fats based. The latter can be more difficult to remove, but greatly helped with the right solutions. Some water-soluble stains such as chocolate or coffee require more specific solutions to thoroughly remove them – and the type of carpet they may have stained could exclude certain stain removal solutions. You may want to contact the carpet manufacturer for specific information about a particular carpet and products that should or should not be used on it; that is often the best bet in successfully extracting stains.
Maintenance then becomes the final and ongoing need, and most carpet manufacturers will recommend regular deep carpet cleaning at least every 18 months, and most will do this with a professional Carpet Cleaning service in Grand Rapids, such as ServiceMaster Clean Care. It is hard to dry a carpet in the recommended time when using the equipment that can be rented, or to get deep into the carpet fibers for thorough cleaning. Thorough drying is essential to prevent mold growth, and the powerful fans and truck-mountain vacuum extractors that ServiceMaster Clean Care professionals use can do the job within the recommended time of 6 to 12 hours.
Got questions? Your friendly technicians at ServiceMaster Clean Care are happy to answer them! Contact us today! 1-866-431-0492
Our Services Include
- Carpet Cleaning
- Hard Surface Floors
- Leather Furniture
- Duct Cleaning
- Computer Terminals
- Periodic Cleaning
- Green Cleaning
- Carpet Cleaning
- Hard Surface Floors
- Scheduled Cleaning
- Window Cleaning
- Lighting Fixtures
- Duct Cleaning
- Wall Cleaning
- Emergency Board-Up
- Smoke Restoration
- Off-Site Cleaning
- Odor Removal
- Duct Cleaning
- Light Demolition
- Content Cleaning
We have been extremely pleased with the service provided by Aaron and his Servicemaster crew. The men that removed the carpeting and other water damaged materials were very careful to remove only what was necessary. They were careful not to damage other items or furniture as damaged materials were moved out of the house to a dumpster and undamaged items were shuffled to other areas. Next, the ladies that came in to do to the cleaning were very thorough and careful. They also “heppa” vacuumed , then hand cleaned every item that was not discarded into the dumpster. They also scrubbed and cleaned/disinfected virtually every inch of the basement. They were outstanding. Our insurance provider required that we provide several quotes for the water damage in our basement. One of the individuals was very “hard sell” with his inspection, the other individual did not even come equipped with a moisture meter.
Aaron came to our home equipped with the knowledge and equipment to determine the extent of the damage. He was very assuring as he explained the proper steps necessary to remedy the problem. If it were up to me, on a scale of 1-10, I would give Aaron and Servicemaster a “12”.B and D Spurrier
“Wow” is the word I use to express my appreciation for Aaron and his staff. Their proactive and rapid response to my water damage needs was truly amazing. Their professional knowledge and over and above customer service attitude is to applauded. I definitely will be referring their services to my family and friends.P. Mourning
Every member of the staff was very kind and efficient. In a time when I was feeling overwhelmed with the damage done in our home, they came in and handled the cleanup and came along side when I talked with the electrician, the claim adjuster and the contractor. Wow. Way above and beyond. And the contact with me was daily! I never had to guess where we were in the whole process! I am so appreciative for this company! Certainly made things run smoothly for me in a very stressful situation. Thank you.J. Eddy
Just wanted you to know that the staff at ServiceMaster were very professional and accommodating around everyone’s schedules the last few days. It was a pleasure to work with the Team Leader, Billie and the techs, Rishard, Dorrell and Clay. The preschool director also wants you to know what a great job they did and that ServiceMaster employees did everything in their power to get rid of the stains.Presbyterian Church
I would highly recommend your service. Aaron was very informative on explaining the process that would take place start to finish. John, who seemed to be maybe a lead or foreman, was extremely friendly and professional each time he had to come and take readings on the progress of the dry out. They left my area as clean as possible and had all the required paperwork submitted to my insurance company the very next day.
All in all, they made a very messy situation simple to understand and as painless as possible.J. TenBrink
The entire team was extremely helpful, friendly and courteous. They arrived to help within a very short time of the original call and immediately went to work to clean up the mess and kept us informed as thing progressed. They connected with our insurance company as well as recommended a repair company. The entire team did a wonderful job and I would highly recommend them.L. Roush
They Wayland office people were amazing. They were quick to get our mess cleaned up, fast to return calls and to respond to our concerns. Billie and her crew worked quickly to get everything packed out of the house so the repairs could be made after pipes burst and flooded the house. Everything was done quickly and professionally. Thank you for helping us get back to “normal”.R. Skinner
We were pleased with the service received from ServiceMaster, especially Aaron, the general manager. Their service was immediate upon our call to the insurance company. Aaron and his workers were very respectful of us and our home. He kept us apprised of what the team was doing, the purpose of the procedures they were taking, an estimate of how long it would take to complete their service and did a thorough job throughout the days they were in home. We would highly recommend ServiceMaster.S. Jessurun
Aaron and his team were prompt, professional and got the water removed and the drying started. We had a lot of items and furniture to move and they took care of everything. I would recommend them to any of my neighbors.W. Barker
Your company was fantastic during a situation that had me in tears. They were prompt, professional and very knowledgeable. Aaron was very helpful with the process and provided us with very useful information about the process including ordering replacement flooring. And the supervisor on the job, Jonathon, was one of the most outstanding, professional and competent individuals we have ever dealt with. We only hope that your company recognizes and rewards such outstanding service. We have also communicated our level of satisfactory with our insurance company, USAA. Thank you.D and D Nelson