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Call Restoration Services in Grand Rapids Michigan

CONTACT US TODAY!

1-866-431-0492

616-877-0760

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IICRC

Our Cleaning Process

Most carpet cleaning technicians have commission-based pay.

The more cleanings they do in a day and the more up-sales they have, the more they make. The faster the cleaning the more they can do.

Some companies inject their cleaning solution right through their cleaning wand. They are actually cleaning and extracting with detergent filled water. This leaves detergent behind which will attract soil and cause your carpet to get dirty again.

Our highly trained IICRC certified technicians are salary paid professionals that take the necessary time to ensure the highest quality cleaning results for your home or business!

Carpet Cleaning in Grand Rapids Michigan
  • We start our cleaning process by pre-applying our detergent – in order to give your carpet the proper “dwell time” to ensure all the fibers are completely saturated and soil suspension is achieved.
  • We can use this “dwell time” to start our spot treatment. We have a wide variety of spotting agents and our cleaning specialists are highly trained in determining the origin of the spots and which agents should be used to treat them.
  • Once we have treated all the problem areas, we will begin the hot water extraction. In this phase, we use clean fresh water with no additives. This process ensures that every product we apply and all soiling is thoroughly rinsed away, with nothing left behind but clean carpet fibers.
  • The equipment we use during the hot water extraction process is far superior to the standard carpet wand. The Rx20 makes over 650 passes per minute and cleans in a circular motion, which cleans all sides of the carpet fibers, unlike traditional cleaning. The Rx20 also delivers clean hot water in this extraction process.

At Service Master Clean Care, we go the extra mile for our customers! We will always take the time to educate you on our process and the benefits that come as a result of our services. Our sophisticated procedures will not only ensure extended life of your carpet, upholstery or any other fabric our services will provide for, but will leave you with a renewed look and a healthier home or more comfortable business establishment! Contact us today @ 1-866-431-0492.

Our Services Include

RESIDENTIAL CLEANING SERVICES

Residential Carpet Cleaning in Grand Rapids Michigan
  • Carpet Cleaning
  • Hard Surface Floors
  • Upholstery
  • Leather Furniture
  • Duct Cleaning
  • Computer Terminals
  • Periodic Cleaning
  • Green Cleaning

COMMERCIAL CLEANING SERVICES

Commercial Carpet Cleaning in Grand Rapids Michigan
  • Carpet Cleaning
  • Hard Surface Floors
  • Upholstery
  • Scheduled Cleaning
  • Window Cleaning
  • Lighting Fixtures
  • Duct Cleaning
  • Wall Cleaning

FIRE / SMOKE DAMAGE

Fire Damage Restoration in Grand Rapids Michigan
  • Emergency Board-Up
  • Smoke Restoration
  • Off-Site Cleaning
  • Odor Removal
  • Duct Cleaning
  • Light Demolition
  • Content Cleaning

WATER DAMAGE

Water Damage Restoration in Grand Rapids Michigan
  • Broken Pipes
  • Sink Leaks
  • Toilet Leaks
  • Rain Storm Damage
  • Sewage Backup

MOLD REMEDIATION

  • Mold Removal
  • Mold Remediation

TILE / GROUT CLEANING

Call Restoration Services in Grand Rapids Michigan

CONTACT US TODAY!

1-866-431-0492

616-877-0760

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IICRC

Testimonials

  • We have been extremely pleased with the service provided by Aaron and his Servicemaster crew. The men that removed the carpeting and other water damaged materials were very careful to remove only what was necessary. They were careful not to damage other items or furniture as damaged materials were moved out of the house to a dumpster and undamaged items were shuffled to other areas. Next, the ladies that came in to do to the cleaning were very thorough and careful. They also “heppa” vacuumed , then hand cleaned every item that was not discarded into the dumpster. They also scrubbed and cleaned/disinfected virtually every inch of the basement. They were outstanding. Our insurance provider required that we provide several quotes for the water damage in our basement. One of the individuals was very “hard sell” with his inspection, the other individual did not even come equipped with a moisture meter.

    Aaron came to our home equipped with the knowledge and equipment to determine the extent of the damage. He was very assuring as he explained the proper steps necessary to remedy the problem. If it were up to me, on a scale of 1-10, I would give Aaron and Servicemaster a “12”.

    B and D Spurrier
  • “Wow” is the word I use to express my appreciation for Aaron and his staff. Their proactive and rapid response to my water damage needs was truly amazing. Their professional knowledge and over and above customer service attitude is to applauded. I definitely will be referring their services to my family and friends.

    P. Mourning
  • Every member of the staff was very kind and efficient. In a time when I was feeling overwhelmed with the damage done in our home, they came in and handled the cleanup and came along side when I talked with the electrician, the claim adjuster and the contractor. Wow. Way above and beyond. And the contact with me was daily! I never had to guess where we were in the whole process! I am so appreciative for this company! Certainly made things run smoothly for me in a very stressful situation. Thank you.

    J. Eddy
  • Just wanted you to know that the staff at ServiceMaster were very professional and accommodating around everyone’s schedules the last few days. It was a pleasure to work with the Team Leader, Billie and the techs, Rishard, Dorrell and Clay. The preschool director also wants you to know what a great job they did and that ServiceMaster employees did everything in their power to get rid of the stains.

    Presbyterian Church
  • I would highly recommend your service. Aaron was very informative on explaining the process that would take place start to finish. John, who seemed to be maybe a lead or foreman, was extremely friendly and professional each time he had to come and take readings on the progress of the dry out. They left my area as clean as possible and had all the required paperwork submitted to my insurance company the very next day.

    All in all, they made a very messy situation simple to understand and as painless as possible.

    J. TenBrink
  • The entire team was extremely helpful, friendly and courteous. They arrived to help within a very short time of the original call and immediately went to work to clean up the mess and kept us informed as thing progressed. They connected with our insurance company as well as recommended a repair company. The entire team did a wonderful job and I would highly recommend them.

    L. Roush
  • They Wayland office people were amazing. They were quick to get our mess cleaned up, fast to return calls and to respond to our concerns. Billie and her crew worked quickly to get everything packed out of the house so the repairs could be made after pipes burst and flooded the house. Everything was done quickly and professionally. Thank you for helping us get back to “normal”.

    R. Skinner
  • We were pleased with the service received from ServiceMaster, especially Aaron, the general manager. Their service was immediate upon our call to the insurance company. Aaron and his workers were very respectful of us and our home. He kept us apprised of what the team was doing, the purpose of the procedures they were taking, an estimate of how long it would take to complete their service and did a thorough job throughout the days they were in home. We would highly recommend ServiceMaster.

    S. Jessurun
  • Aaron and his team were prompt, professional and got the water removed and the drying started. We had a lot of items and furniture to move and they took care of everything. I would recommend them to any of my neighbors.

    W. Barker
  • Your company was fantastic during a situation that had me in tears. They were prompt, professional and very knowledgeable. Aaron was very helpful with the process and provided us with very useful information about the process including ordering replacement flooring. And the supervisor on the job, Jonathon, was one of the most outstanding, professional and competent individuals we have ever dealt with. We only hope that your company recognizes and rewards such outstanding service. We have also communicated our level of satisfactory with our insurance company, USAA. Thank you.

    D and D Nelson

Areas We Service

  • Grandville
  • Greenville
  • Hudsonville
  • Ionia
  • Jenison
  • Kentwood
  • Marne
  • Rockford
  • Sparta
  • Walker
  • Wayland
  • Wyoming